COVID-19 Announcement

The Welfare Rights Centre is experiencing unprecedented demand due to the large number of people trying to access a Centrelink payment. Although our physical office is closed, we're open and we're here to help.


During the COVID-19 crisis we expanded our telephone advice line so that we could help as many people as possible. However, without additional funding we have to scale back this service to two mornings a week from Monday 29 June 2020.


You can still call us on Mondays and Wednesdays 9:30 am - 12:30 pm and also anytime via our website inquiries page.  


For information about Centrelink and COVID-19, click here.



The Welfare Rights Centre provides legal advice on Centrelink and social security matters to people in NSW.


We provide advice over the phone.



02 9211 5300

1800 226 028 (toll-free from outside Sydney metro area)


Advice intake times

Monday: 9:30 am - 12:30 pm

Wednesday: 9:30 am - 12:30 pm


Click here for information on getting legal help
Download helpful factsheets here.
Find out about the Welfare Rights Centre.